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Freshly baked assorted cookies made with love every day!

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The Batch Bakehouse

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Available from Saturday to Wednesday. While stock lasts. Free delivery!!

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Refund Policy

* Perishable Nature:
We have a no-return poliey for perishable items once they have left the premises or been dellvered, due to food safety and quality control.

* Damage or Incorrect Orders:
If your order arrives damaged, is incorreet, or has a significant quality ssue, contact the bakery immediately (within 24 hours). We will likely require photos of the issue and will work to resolve it.

*Cancellations/ Refund:
We do not do refunds. The customer is liable for all shipping cost- and it s not refundable once it leaves the premises.

*Shipping
An order will be delivered in 3-5 working days based on the couriers capacity. Please enter the correct details upon checking out as we are not liable for these mistakes. Please be advised that the courier can only attempt to deliver 3 times. Thereafter, the parcel is returned to us which means we now also have to pay a delivery fee. Kindly note that if the parcel is returned to us, you will be liable for the cost and the cost to resend the items back to your location.

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